Igniting growth at a leading inside sales outsourcer
The need: automating manual dialing processes
Prior to deploying 4flex, sales reps were able to cherry-pick leads before dialing them manually, leading to poor sales outcomes and massive time wastage.
The team needed to automate record allocation and dialing across a number of different client campaigns.
The solution: a powerful, intuitive dialing platform
4flex enables the team to design powerful custom dialing strategies, allowing them to completely automate record allocation.
Importantly, outbound dialing strategies can be designed with ease by administrators, with no IT support or coding required.
The results: more right-party contacts more often, fuelling business growth