Case Study: Automating Outbound Dialing

Igniting growth at a leading inside sales outsourcer

The need: automating manual dialing processes

Prior to deploying 4flex, sales reps were able to cherry-pick leads before dialing them manually, leading to poor sales outcomes and massive time wastage.

The team needed to automate record allocation and dialing across a number of different client campaigns.

4flex customer quote.
4flex customer quote.

The solution: a powerful, intuitive dialing platform

4flex enables the team to design powerful custom dialing strategies, allowing them to completely automate record allocation.

Importantly, outbound dialing strategies can be designed with ease by administrators, with no IT support or coding required.

The results: more right-party contacts more often, fuelling business growth

Customer results with 4flex.